Process was very straightforward and easy to deal with. Our jerseys came out exactly as we wanted them. The shirts fit true to size, the shirts are on the smaller size and it’s not a traditional jersey material. Just an FYI- they use production/shipping from all over the world( even though they advertise as a local company)so I freaked out when I saw it was coming from Pakistan and I had to pay tariff fees to get my shipment. They were quick to clear up my questions and covered the tariff fees- just a heads up since it can seem sketchy if you’re not aware .