Can I add more uniforms/jerseys later on if we have extra players?

• You are able to reorder extra uniforms/jerseys but please note that when you reorder uniforms there can be a slight variation to all of the elements of the uniforms due to the remanufacturing process. There is no guarantee that they will be 100% exactly the same as the first batch of uniforms that you ordered. 

• Our office is opened monday-friday from 10am-5pm pst time

• Our phone customer service is available from monday-friday 10am-5pm pst time.

• Hours are based on the California time zone. 

• We're close on all federal holidays

If you'd like to check the status of your order please reach our to our processing team via email by replying to your order confirmation email or by replying to any email that you have received from our processing team.

If you're not able to find a style on our website that works for your team, and you have your very own design we can bring it to life for you! Please email it to us at questions@fcsuniforms.com and include the following:

1. Quantity you need

2. Sizes that you require

3. Date that you require them by.

4. Include your design 

Once we have all of the necessary details will be able to provide you with a quote. 

Fonts / Numbers / Logos

What are my logo options? 

•We offer the following logo options: 

1. Up to 16 square inches with a max heigh or width of 5 inches. 

example 1: 4 inches x 4 inches= 16 square inches

example 2: 5 inches x 3 inches= 15 square inches 

2. Up to 30 square inches with a max height or width of 7 inches.

example 1: 6 inches x 5 inches = 30 square inches

example 2: 7 inches x 4 inches= 28 square inches

3. Up to 45 square inches with a max height or width of 10 inches

example 1: 9 inches x 5 inches= 45 square inches.

example 2: 10 inches x 4 inches= 40 square inches. 

If you require a bigger logo please let us know and we can provide you with an accurate quote. 

What kind of font is used on the names?

We use regular fonts equivalent to Arial styled lettering for all our soccer jerseys. For baseball and basketball uniforms you will have the available font options on the product page. All player names are capitalized unless requested otherwise. Team names are done in the way that they are received. 

Can I add a team name?

•Yes, team names are $2.50 each and have a maximum length of 12 characters. Anything over this will inquire an extra $1 per name. If your team requires a specific font that we do not offer, it will be considered a logo and the price will depend on the size of it.   

•If you team names is stacked, it will be considered two separate names.

•All team name are printed capitalized unless requested otherwise. 

Can I pick my number font?

•Depending on the sport that you're looking to order products for, the available fonts will be listed on the product page. 

Can I add a custom logo?

•You can choose from the three options on the add-on section of every product that is available for customization. The price will depend on the size that you require for your logo. You can upload your logo on the product page. 

Can I add the same logo to multiple locations on the uniform?

•Yes you can but each placement will have an additional cost of the logo. For example, if you want to add the same logo to the front of the jersey and to the shorts, you will have to pay for double the amount of logos. 

I want a custom logo on my jerseys, how do I upload it? 

•If you want to add a logo to your uniform, you will be able to upload it on the product page by clicking on the "add logos" and then uploading your logo file. We require that your logo be an AI or an eps file for best results. If you cannot provide us with a vector file, one of our designers can fix your logo for a one-time art fee of $25. 

A logo outline is required at times depending on the image. If this is the case we will will add an outline for you. The outline •does not change your logo but it is needed in the printing process. The outline is to print out the image together. Please request pictures when placing items to the cart if you want to see a final pciture of your uniform for approval.

SAVING THE LOGO AS AN EPS OR AI FILE VIA PHOTOSHOP DOES NOT MAKE IT  PROPER AI FILE. THE DESIGN HAS TO BE PROPERLY RECREATED. 

We offer discounts based on quantity. 

•Discounted Prices For Orders.

10-30 Price as listed on site

31-50 Extra 10% off when you use code FCS10

51-75 Extra 15% off when you use code FCS15

76+ Extra 20% off when you use code FCS20

Any eligible discount must be applied at the time of purchase. The discount is for jersey and shorts only.

• Discounts are not applicable on art fees, socks, shipping, rush fees, customization options, samples, prime uniforms, and other items may be excluded.  You're only allowed to use one discount code per order. If you are sent an invoice via email and it already includes a discount, your order will be cancelled if another discount is applied during the checkout process. 

How do you care for them? 

•We recommend that when you wash them, you flip them inside out, use cold water, and hang dry. If you must tumble dry at a low setting, an make sure that the uniform is flipped inside out. Failing to flip it inside out during washing or drying can result in the damaging of the number, names, and logos. You can visit our washing instruction link for more information. 

For more detailed instructions on how to care for your uniforms please visit the following link. 

https://www.fcsuniforms.com/pages/how-to-care-for-your-uniforms 

We have been in business since 2013 and you can verify our business via google by searching Fc Sports which has over 100+ 5 star reviews or by visiting our facebook page www.facebook.com/fcsuniforms

How much does its cost to add logos?

• The cost to add logos depends on the product that you choose and the size of the logo you require. If you check the product page you will see an add on menu that ask if you'd like to customize your products. If you click the "yes" option it will give you the pricing along with the options of the logo sizes.

Can I see how the logo looks before I order?

• We provide approval pictures after an order is placed which means  that you will get to see how the logo looks on your products prior to us processing the entire order. You will have the option to make any changes if necessary. 

Is there additional charge if I need to make changes to my logo?

• When we send you approval pictures you get to see how the logo looks according to your specifications. If for whatever reason you need to make any changes to your logo you will only be responsible for the cost of the logo that was printed for your approval pictures. If you need two upgrade to a larger size you will receive an invoice for the additional cost, and if you need to downgrade in size you will receive a refund for the price difference. 

What type of file do you need my logo in?

• We require that you provide us with an Ai or EPS vectorized file which allows us to print without any pixelation or blurriness to your artwork. If you cannot provide it to us in that format we can have our graphic designer fix your logo for a one time art fee of $25.

Can you design a logo idea that I have?

• If  you require logo design services please let us know what you have in mind and we will provide you with a quote.

Our minimum order quantity will depend on the product that you order. The majority of our products don't have an moq but some may require that you order 5+.

Can I receive mock up/picture of my order: 

•Yes, you have the option to request a mock up for approval of your uniform once you placed an order. This adds up to 2 extra business day to the processing time. Please note that products on our website are taken under professional lighting or are designed as mocks. The final product may vary in color tones depending on your screen resolution and or settings that your monitor may have. 

Can I receive mock up/picture before I place my order? 

• Unfortunately or designers are only able to work on orders that are placed.

If you decide to cancel your order prior to it being approved and or shipped, we deduct a 4% transaction fee to the total amount as well as any cost of products that are used. For example, if you decide to cancel an order after we have printed out logos, names or numbers for your approval, the cost of those items are deducted from the total amount. If an order is approved by you and has been processed, we are not able to accept any cancellations. If you have placed an order and you did not require approval pictures you can cancel free of charge within the first 2 hours of placing your order. If you decide to cancel after that time frame and you did not require approval pictures there will be a 25% restocking fee if the cancellation is approved. Fully custom designed orders have a 4% transaction cancellation fee if done so within the first 3 business days of placing your order as long as it has not been approved for full production. After 3 days of placing your order there is 15% cancellation fee of the total amount as long as it has not been approved for full production. If your fully custom design order is approved and sent in for processing we will not be able to cancel your order. 

**Do i have to pay the order in full or can i pay a deposit?**

•All orders must be paid in full in order to be processed. The only option to pay half is if you are located near us and will be picking them up at our warehouse. 

**I want to pay half and pick them up at your warehouse.**

• You will need to go order in person and leave a cash deposit. 

**Do you charge my card right away? **

•While we do require payment at the time of purchase, you  are not charged. Your payment is only authorized by your bank which allows us to verify that there is available funds. You are only charged once all details are verified by you and the order is sent out for processing. 

**What type of paymetns do you accept**

• We accept all major credit cards.

**Do you accept paypal? **

•Yes, we accept paypal

How do I place an order?

To place an order, pick the item that you want and add it to your cart. If you choose an item that enables customization, any add ons that you choose will reflect in your cart area. Once you checkout you can send in all of your order information by responding to your order confirmation email. 

How do I input the sizes I want to order?                                           

You can choose the sizes you want from the drop down menu on every product.

Is there a certain way to send the player name/team name I want?      

•You can send in that information by replying to your order confirmation email once you checkout.

For example, You order 10 uniforms with numbers, team names and some player names, you can send us the details like this:

5 Small - # 1 , 2 , 3 ,4 , 5,

2 Mediums - #6- WILLIAMSON #7- JOHNSON

3 Large - # 8- BEALL , 9 ,10

Team Name: BOBCATS (placed on the left side of the chest)

The processing time will depend on the products that you order. If you visit the product page and scroll down, you will find our processing and shipping times which will give you a timeline based on what you're going to order.

•What are you products made of? 

Please refer to the product page of the item you're interested in and review the description.

•What are your numbers made off? how are they applied? 

Numbers/names/and logos are heat pressed or sublimated depending on the product that you order.

•Can you do embroidery patches? 

Embroidery can be done, but we're only able to provide an estimate on the price once we have the logo on file. 

•How is the quality of the uniforms? 

The quality of our products are up to par with the most well known brands such as nike or adidas.

•What are the socks made of? 

Socks are made of 100% polyester that stretches very well. 

What is your return policy?

Please visit our return policy page located at the footer of our website. 

Rush Processing Option: We offer a rush processing option that helps get your order done faster. This does not affect the shipping time as it's just for the processing of an order.

•I am looking for a particular color uniform

•We have various colors available on our website. If you go to the drop down menu for either Adult Uniforms or Youth Unifomrs you will see all the different sections that will have the styles that we offer in a particular color.

•How do i know if a style is available in both youth and adult? 

If you go to the search bar in our site you can input the name or code of the item you are interested in. One you search it you will be able to see if it is available in youth, adult, or in any other colors. 

Where do you ship to? 

We offer shipping of our soccer, basketball and baseball jerseys to all the United States, Canada, U.K, Australia, New Zealand, Brazil, France, And Mexico.

How much is shipping?

The shipping options are displayed once you reach the checkout section and will reflect based on the quantity of uniforms that you are ordering. Since we primarily focus on bulk team orders, shipping rates are more affordable and economical when you order more than 10 uniforms per order. 

Can you rush my order?

Our rush processing option brings your processing time down to potentially half the time.  This is typically a good option if you're customizing your uniforms and you're in a hurry to get them. If you choose this option from the customization menu, we will send you a separate invoice for a one time fee of $75. Shipping time will be based off of your choice during checkout. 

Where are the uniforms coming from?

Uniforms ship out of our California warehouse, China factory, Pakistan Factory, or India Factory. The processing time and shipping time is the same no matter where its shipping from. 

Live in a remote area or apartment complex? 

If you live an a remote area or an apartment complex the shipping carrier may need to forward your package to a local delivery company. If this is the case it adds 2-4 extra business days to your shipping time. Please note, we do not accept p.o boxes as delivery addresses as we require signatures for deliveries. 

When do I get a tacking number?

We upload your tracking number to your order as soon as it is provided to us by our logistics company. The time frame will depend on the volume of packages that they are dealing with which can vary, but as soon as we have it we upload it to your order and you receive an email confirmation. 

Duties & Taxes

Can I mix the size of the jersey and the shorts? 

• When ordering soccer uniforms, you are only able to change the size of the shorts if you upgrade to full sublimation for an extra $3 per uniform, or if you order a team package. For basketball uniforms you're able to order separate sizes for the shorts. 

Do you have a Size Chart?

We have a size chart available each product page. Please review our size chart before placing your order. We will not be held accountable for wrong sizes once the customer has submitted the sizes for their order(s). When in doubt we recommend that you order a size up.

How do I pick the right size? 

Each product has a size chart that will help you make the right choice. You take a tape measure and follow the instructions from the picture below. Once you get the measurements, you can refer back to the size chart for the chosen uniform and pick the size that will work best for you. In the scenario that you do not know what size to pick for someone, we recommend that you go a size up. Still need more help? Go to our drop-down home menu and click "How to pick the right size uniform".

A- Chest B-Length C- Waist Band (stretches) D- Short length 

For more information on how to pick your right size visit the following link 

https://www.fcsuniforms.com/pages/choosing-the-right-size