Any eligible discount must be applied at the time of purchase. The discount is for jersey and shorts only. If you use a code and your order does not qualify due to having less uniforms then required, your order will be required to pay a balance or it will be canceled.
• Discounts are not applicable on art fees, socks, shipping, rush fees, customization options, samples, prime uniforms, and other items may be excluded. You're only allowed to use one discount code per order. If you are sent an invoice via email and it already includes a discount, your order will be cancelled if another discount is applied during the checkout process.
To place an order, pick the item that you want and add it to your cart. If you choose an item that enables customization, any add ons that you choose will reflect in your cart area. Once you checkout you can send in all of your order information by responding to your order confirmation email.
How do I input the sizes I want to order?
You can choose the sizes you want from the drop down menu on every product.
Is there a certain way to send the player name/team name I want?
•You can send in that information by replying to your order confirmation email once you checkout.
For example, You order 10 uniforms with numbers, team names and some player names, you can send us the details like this:
5 Small - # 1 , 2 , 3 ,4 , 5,
2 Mediums - #6- WILLIAMSON #7- JOHNSON
3 Large - # 8- BEALL , 9 ,10
Team Name: BOBCATS (placed on the left side of the chest)
We offer shipping of our soccer, basketball and baseball jerseys to all the United States, Canada, U.K, Australia, New Zealand, Brazil, France, And Mexico.
How much is shipping?
The shipping options are displayed once you reach the checkout section and will reflect based on the quantity of uniforms that you are ordering. Since we primarily focus on bulk team orders, shipping rates are more affordable and economical when you order more than 10 uniforms per order.
Can you rush my order?
Our rush processing option brings your processing time down to potentially half the time. This is typically a good option if you're customizing your uniforms and you're in a hurry to get them. If you choose this option from the customization menu, we will send you a separate invoice for a one time fee of $75. Shipping time will be based off of your choice during checkout.
Where are the uniforms coming from?
Uniforms ship out of our California warehouse, China factory, Pakistan Factory, or India Factory. The processing time and shipping time is the same no matter where its shipping from.
Live in a remote area or apartment complex?
If you live an a remote area or an apartment complex the shipping carrier may need to forward your package to a local delivery company. If this is the case it adds 2-4 extra business days to your shipping time. Please note, we do not accept p.o boxes as delivery addresses as we require signatures for deliveries.
When do I get a tacking number?
We upload your tracking number to your order as soon as it is provided to us by our logistics company. The time frame will depend on the volume of packages that they are dealing with which can vary, but as soon as we have it we upload it to your order and you receive an email confirmation.
Duties & Taxes
Depending on your address and the size of your order, the shipping carrier may charge duties and taxes on your order which is the customers responsibilities.
The cost to add logos depends on the product that you choose and the size of the logo you require. If you check the product page you will see an add on menu that ask if you'd like to customize your products. If you click the "yes" option it will give you the pricing along with the options of the logo sizes.
Can I see how the logo looks before I order?
We provide approval pictures after an order is placed which means that you will get to see how the logo looks on your products prior to us processing the entire order. You will have the option to make any changes if necessary.
Is there additional charge if I need to make changes to my logo?
When we send you approval pictures you get to see how the logo looks according to your specifications. If for whatever reason you need to make any changes to your logo you will only be responsible for the cost of the logo that was printed for your approval pictures. If you need two upgrade to a larger size you will receive an invoice for the additional cost, and if you need to downgrade in size you will receive a refund for the price difference.
What type of file do you need my logo in?
What type of file is required for the logo?
We require that you provide us with an Ai or EPS vectorized file which allows us to print without any pixelation or blurriness to your artwork. If you cannot provide it to us in that format we can have our graphic designer fix your logo for a one time art fee of $25.
Can you design a logo idea that I have?
Can you design a logo for me?
If you require logo design services please let us know what you have in mind and we will provide you with a quote.
•Yes, you have the option to request a mock up for approval of your uniform once you placed an order. This adds up to 2 extra business day to the processing time. Please note that products on our website are taken under professional lighting or are designed as mocks. The final product may vary in color tones depending on your screen resolution and or settings that your monitor may have.
Can I receive mock up/picture before I place my order?
• Due to the high volume of orders that we have or designers are only able to work on orders that are placed.
Is there anyway to get a mock up before I place my order?
• If it's necessary for you to get a mock up before your order is placed we do have a $25 mock up option for unplaced orders which allows for our designers to make a mock up for you with one revision included. If you decide to move forward with placing the order, we can make any edits to your mocks up with unlimited revisions.
If you decide to cancel your order prior to it being approved and or shipped, we deduct a 4% transaction fee of the total amount as well as any cost of products that are used. For example, if you decide to cancel an order after we have printed out logos, names or numbers for your approval, the cost of those items are deducted from the total amount. If an order is approved by you and has been processed, we are not able to accept any cancellations. If you have placed an order and you did not require approval pictures you can cancel free of charge within the first 2 hours of placing your order. If you decide to cancel after that time frame and you did not require approval pictures there will be a 25% restocking fee if the cancellation is approved (subject to approval). Custom orders have a 4% transaction cancellation fee if done so within the first 3 days of placing your order as long as it has not been approved for full production. After 3 days of placing your order there is 15% cancellation fee of the total amount as long as it has not been approved for full production. If your custom order is approved we will not be able to cancel your order.